Field service dispatch
Dispatch that keeps its word.
Fieldnote turns a morning of phone calls into a schedule your crews can trust. Jobs, routes and paperwork in one place, and a record of who changed what.
By the numbers
- 38%less time spent dispatching each morningCustomer survey, spring 2026
- 4.9average rating from field techniciansIn-app, last 90 days
- 12kwork orders closed every day
- 0developers needed to publish this page
What you get
One board. Every crew. No surprises.
Fieldnote replaces the whiteboard, the group text and the spreadsheet with one schedule everyone can see.
Scheduling that holds
Drag a job to a crew and the customer, the tech and the office all see the same time. Change it once and everyone knows.
Routes built for the day
Stops are ordered by drive time and time windows, not by who called last. Crews start the day knowing where it ends.
Paperwork that closes itself
Photos, signatures and parts are captured on site. The work order is done when the tech is done.
Live status without the radio
See who is on site, who is driving and who is running late, without asking anyone.
Customer updates on their terms
A text or email when the crew is 30 minutes out. Customers stop calling to ask where the truck is.
Reports you can act on
First-time fix rate, drive time per job, revenue per crew. Weekly, in your inbox.
Built with dispatchers
We sat in the chair before we built the board.
Fieldnote started as a spreadsheet for a plumbing company with nine trucks and one dispatcher who came in at 5:30 every morning to plan the day.
We kept what worked: one board, a job is a card, a crew is a column. Then we took away the part that made the job hard. The board now knows how far apart the stops are, what each crew can do and which windows customers were promised.
The dispatcher still decides. Fieldnote just makes the good decision the easy one.
We used to start every day with forty minutes of phone calls. Now the schedule is done before I sit down, and I spend that time on the jobs that actually need a human.
See your day on the board.
Twenty minutes with someone who has dispatched before. Bring a real week and we will build it in front of you.